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FAQs

Frequently Asked Questions

Our rentals have cleaning fees, service fees, and pet fees. These will be outlined in your booking confirmation.

We accept credit/debit cards, Venmo, and direct bank transfers.

You will receive check-in instructions via email or text before your arrival, including key codes or lockbox information.

Check-in is at 3:00 PM, and check-out is at 11:00 AM. Early check-in and late check-out may be available upon request.

Our vacation rentals are pet-friendly. Please check the listing details or contact us for pet-friendly rules and regulations.

Yes, we require a minimum stay of one night. During the off-season, check with us for long-term stay discounts.

Our rentals include linens, towels, kitchen essentials, and basic toiletries. They also include Wi-Fi, streaming services, and outdoor amenities. Check the listing for specifics.

100% refund if canceled 14 days before check-in or within 48 hours of booking.

You can book directly through our website, by calling our customer service team, or through popular booking platforms like Airbnb and Vrbo.